Privacy Policy

1．Introduction

SPEEDY Co., Ltd. and its group companies (collectively referred to as “we” or “our company”) handle users’ personal information (information that can identify individuals, such as names, addresses, phone numbers, and information that can identify individuals when combined with other information, including cookies of users accessing our website; hereinafter collectively referred to as “personal information”). We take utmost care in handling the personal information we receive. This policy outlines our commitment to protecting personal information.

1. We properly acquire personal information.
2. We notify users of the purpose of use and handle personal information within that scope.
3. We take necessary and appropriate measures to securely manage acquired personal information.
4. Except as prescribed, we do not provide or disclose personal information to third parties.
5. If a user requests to view, correct, suspend, or delete their personal information, we respond appropriately upon contact.

This policy describes the personal information we collect, how we use and share collected information, and the choices users have regarding their data.

Effective Date: November 1, 2020

2. Overview

A．Scope of Application

This policy applies to users of our services (including visitors to our website, users of e-commerce, and other services) regardless of country or region.

The specific application of this policy is as follows. Those subject to this policy are collectively referred to as “users.”

・Customers viewing our website

・Customers engaging in transactions on our e-commerce (electronic commerce)

B．Data Controller and Data Transfer

Personal data collected in connection with the use of our services is managed by SPEEDY Co., Ltd.

3. Data Collection, Acquisition, and Use

A．Data Collected and Purpose of Use

Information Provided by Users

Inquiries: We collect names, phone numbers, email addresses, etc., to investigate and respond to inquiries and verify user identity.

Shipping and Payment Information: For e-commerce transactions, we collect names, addresses, and phone numbers to ship products and invoices to users, as well as to provide information about products and services via mail and email, and to enhance our services, products, marketing, and user experience. Users may be asked to enter credit card information for payment, but the payment is processed by a payment agency, so we do not retain credit card information.

Information Generated During Service Use

Cookies: Cookies are information sent to the user’s browser by the server to identify the user, stored on the user’s computer. We use cookies to enhance user convenience, maintain and protect sessions, measure ad effectiveness, provide relevant information, improve usability, and analyze usage patterns to provide better services. Users can choose whether to use cookies, but rejecting cookies may prevent access to some services that require login.

Access Logs: When users use our services, information such as IP addresses, browser types, and browser languages is automatically generated and stored. This information is used to analyze the user environment, improve services, and prevent unauthorized activities that interfere with service provision.

B．Sharing and Disclosure of Personal Information

Providing Personal Information to Third Parties

We do not provide personal information to third parties without user consent, except as permitted by law or in cases of business succession due to mergers or other reasons. However, in special circumstances, we may provide personal information to necessary third parties to protect the rights, property, or safety of our company or third parties, such as in response to lawful disclosure requests or to prevent illegal acts like unauthorized access.

Entrusting Personal Information

To achieve the purpose of use, we may entrust all or part of the personal information acquired from users to business contractors (including overseas contractors) within the necessary scope. We ensure the contractor’s eligibility, stipulate confidentiality obligations in contracts, and establish systems for appropriate information management.

Shared Use of Personal Information

Within our group companies, we may share personal information as necessary to achieve the purpose of use. SPEEDY Co., Ltd. is responsible for managing shared information.

C．Retention and Deletion of Personal Information

We retain personal information for the period necessary to achieve the purpose of use.

Users may request to view, correct, suspend, or delete their personal information. Upon verifying the user’s identity through prescribed procedures, we will promptly respond. Please note that if disclosure is requested, we may charge a disclosure fee as separately specified. For inquiries regarding viewing, correction, suspension, or deletion of personal information, please contact us here.

４．Policy Updates

We may update this policy. By continuing to use our services after the update, users agree to the updated policy within the scope permitted by law.